- Season: Dec 5th – Early April
- Province: British Columbia
- Accommodation: No
- Min age: 19
- Jobs: Bar Cook, Frontline Cook, Prep Cook/Dishwasher, Floor Supervisors, Bartender, Server, Cashier, Busser, Frontline Service Attendant, Barista, Ski & Snowboard Technician, Rental Cashier, Repair Technician, Lift Attendant, Snow Removal, Snow School Attendant, Guest Relations, Ticket Sales, Building Maintenance, Parking Attendants, Ticket Checker, Ground Maintenance Attendant
- Nations eligible to apply: Australia & New Zealand
- Interview locations: Online
Located just 30 minutes from downtown Vancouver, Cypress Mountain provides its skiers, riders and sliders with the most vertical drop, most terrain, most lifts and best snow conditions on the highest skiing and riding peak of Vancouver’s Legendary North Shore Mountains. With the best Winter Skiing & Riding in Vancouver, Canada’s most popular Cross Country Skiing Area, a huge Snow tubing Park and our unique Snowshoeing Tours, Cypress truly offers something for everyone!
When in full winter operation, Cypress Mountain is open 7 days/week, including holidays. Team Members work a variety of shifts including mornings, afternoons, evenings and weekends.. Join the dynamic team at Cypress Mountain, work in world-class facilities, enjoy their awesome terrain and above all have fun.
FRONT LINE SALES: You will be responsible for selling and processing numerous types of passes, as well as providing information and assistance to our Guests through direct contact.
TICKET OFFICE CASHIERS: Selling day tickets and other products to guests. You must be bondable, reliable and able to handle sales transactions quickly and accurately.
CASHIER: Pleasant, bondable mature individuals who are able to handle high volume sales. Cash handling experience preferred.
BARISTA: Making specialty coffee drinks in the Gold Medal Café. 1+ years’ experience in a coffee bar is preferred for this busy outlet.
FRONT LINE ATTENDANT: Cooking and filling food orders of our guests in the high volume, fast paced Cafeteria environment. Food prep of all menu items, slicing and portioning of food is also a requirement of this position.
DISHWASHER: 2+ years’ experience necessary for this role of washing and sanitising of kitchen small wares, dishes and equipment.
SKI & SNOWBOARD TECHNICIAN: Technical certification is provided for those with some mechanical aptitude and an ability to work quickly and efficiently setting the bindings on rental skis and boards.
CASHIER: Pleasant, bondable mature individuals who are able to handle high volume sales in a pleasant manner.
REPAIR TECHS: Tuning and repairing of both skis and snowboards. You will be working on both customer’s equipment and rental equipment. Experience is necessary for this position.
LIFT ATTENDANT: Assisting our skiing/snowboarding guests on and off of the lifts in a safe and courteous manner is the essence of the lift attendant. All work is outside, you must be 18 years of age and training will be provided.
TERRAIN PARK: Working outdoors maintaining and operating Cypress’s three terrain parks plus our air bag site. Must be an advanced level skier/snowboarder with an enjoyment of riding park features who is in excellent physical condition and not afraid to work hard.
BASE AREA OPERATIONS
PARKING ATTENDANTS/GROUNDS MAINTENANCE:
Directing traffic in the parking lots, snow shoveling and maintaining the base area are the primary functions of this role. Must be physically fit and enjoy working outdoors in all weather conditions.
TICKET CHECKERS: You will be verifying the validity of our lift tickets and passes as Guests enter the area through the Axess system. Work is outdoors in all weather conditions. Exceptional customer service and problem resolution skills a must.
JANITORS: A variety of indoor janitorial duties to keep common areas, including washrooms, clean and functional.
BUSSERS: Cleaning tables and trays, and disposing of waste in the cafeteria are your main responsibilities.
DOWNHILL INSTRUCTORS: A Ski/Snowboard Instructor supervises and instructs classes on the ski hill and assists with School events and operations. You need your CSIA or CASI Certificate. Individuals with Level II and/or dual certification will be given preference.
LESSON DESK: You will be responsible for both selling lesson packages to our guests as well as checking-in those who have already registered online. Strong customer service skills are essential.
NORDIC AREA (CROSS COUNTRY/SNOWSHOE/TUBING) NORDIC TICKETS/GUEST RELATIONS:
Ticket sales,selling/processing season passes, answering the phones and general Guest inquiries are the main responsibilities of this role. Administrative skills and a strong customer service background are essential.
NORDIC MAINTENANCE: A variety of outdoor maintenance and minor construction duties to keep base area facilities safe, clean and functional (includes snow shoveling).
NORDIC FOOD SERVICES: Enjoy working in a rustic cabin in the cross country area. Just a 10 minute walk or ski in to historic Hollyburn Lodge. Base area food service positions also available.
SNOW PLAY AREA ATTENDANTS: Assisting guests in the snow tubing park and operating the ‘tube tow’. Strong customer service skills a must.
NORDIC SKI SNOW SCHOOL: Instructors are responsible for the supervision and instruction of classes and assisting with Snow School events and operations. CANSI certificate required. Snowshoe Guides are responsible for leading interpretive tours through the Nordic Area, with a focus on fun and safety.
NORDIC SKI HOST: Ensure that all skiers on trails have a valid day ticket or season pass, while also establishing positive public relations.
NORDIC RENTALS: Handling cash transactions quickly and accurately as well as the maintenance and the signing in/out of equipment.
As Cypress is located within a provincial park, there is unfortunately no accommodation on the mountain. However they are just a 15-20min drive from both North & West Vancouver. The majority of their staff find accommodation in North Vancouver or downtown Vancouver where Cypress runs a free shuttle bus for staff members to get to work.
A Vancouver orientation/housing guide will be supplied to you to assist you in locating potential housing options for the duration of your employment and other essentials needed. You may also choose to wait and meet your new colleagues and find a place together, this may give you more options as to the type of accommodation you are looking to secure.
There are many hostels in the city, and you can extend your stay in the Samesun Hostel if you wish until you find a suitable place or other roomies. Cypress Ski Resort and TWHC will provide as many resources as possible. Do your research before you arrive so you know the pricing and availability on the types of accommodation you are looking at.
You’ll get big discounts at on mountain restaurants with plenty of variety to keep you strong and healthy while you enjoy working at the Biggest Snow Resort in Vancouver!
If you feel a “ski trip” coming on, this great program will provide you with a 25% – 50% discount at other participating ski areas for your well-deserved time off work! You’ll have the opportunity to get free Ski or Snowboard group lessons and discounts on other lesson products – if you’re not already, you can be a pro by the end of the season!
You’ll get discounts off everything in Big Bear Sports store on Level 1 of the Cypress Creek Lodge including 40% off our great looking Cypress Mountain logo wear! At our Rental shop you’ll get 50% off when you check out the latest in our “performance” ski and snowboard gear!
Helpful Statistics on Cypress Mountain
Size of resort: Employs over 175 staff during the winter season
Staff Housing: No staff housing – all staff source their own accommodation in Vancouver as it is on 20 mins from North & West Vancouver.
Nightlife: Lots of nightlife and extra curricular options as this resort is just 30min drive from downtown Vancouver
Aussie saturation: Saturation of Aussies is moderate
Temperature: Given the location of this resort to the west coast, this is one of the warmest resorts, rarely suffering really cold temps (anything below -20 usually only lasts for a couple weeks)
Job Roles available: Cypress has a range of outdoor and indoor roles. Lift operations, base area operations (snow clearing, parking & cleaning), retail, rentals, guest services, various food & beverage both back and front of house etc. The range of roles on offer changes annually due to the amount of returning staff.
Career progression: For those looking to climb the management ladder, you will need to stick around for back to back seasons.
Ski Pass: This resort offers a ski pass with your employment.
Size of Terrain: This resort is the largest out of the 3 SKI resorts around Vancouver with 600 acres of skiable terrain
Reciprocal pass options: Not at this time. This can change from season to season
Location: Cypress Mountain is 30mins drive from downtown Vancouver
Ongoing employment: The TWHC will assist with your first seasons contract. The ball is in your court – we help you get the job, you need to work hard to keep it. Ongoing extension of contracts are based on seasonal performance and at the determination of management. If in doubt – ask your manager. Cypress closes for the Summer months. If you have taken a years lease in a city, touch base with Grouse Mountain as they run summer operations and are always looking for trained & experienced staff
Why go here? This location offers the opportunity to work in a ski resort but live in a beautiful city. Not many locations world wide can offer this situation.
If you already have accommodation sorted in Vancouver this is a great option for you.
Why to avoid this place? This resort doesn’t offer staff housing. So rolling up to a foreign country/city and having to find accomodation is super daunting. It is doable…but for your first season, we would recommend choosing an employer that offers the dual security of employment and accomodation.
As this is a smaller resort closer to the city the amount of snowfall can sometimes be much less than resorts further into the interior or up at Whistler.