WHISTLER BLACKCOMB

Our Food and Beverage team is one of the largest departments at WhistlerBlackcomb and is broken up into Front of House and Back of House positions. Front of House roles cover everything that happens in the dining room, and Back of House roles cover serving guests at a station and prepping food. The environment is fast paced, high volume and over the course of your work week Front of House employees will rotate through a variety of roles- busier, cashier, barista, dishwashing, washroom checks and greeter. Back of House rotate between working different food stations and prepping food. Both Front of House and Back of House roles involve guest interaction.

We have a combination of Quick Serve and Full Serve restaurants located from the Valley to the top of both mountains. In total there are 15 locations across the two mountains- Whistler Mountain and Blackcomb Mountain. Our largest restaurant The Roundhouse Lodge seats over 2,000 guests and our smaller huts seat closer to 50 guests. Our Quick Serve Restaurants are best described as cafeteria style dinning where guests order from different food stations and then pay at a central cashier followed by finding their own seats. In the Summer our guests are sightseers, hikers and mountain bikers.

With the exception of the Bars, our locations are open during the day as that is when the mountain is open. Start times can be as early as 7am and everyone is off the hill by 5pm at the absolute latest. Full Time employment consists of 5 days a week (min 35 hours/week) and Part Time employment consists of 3 days a week (15 hours/week). We are a department that works together so you may find yourself working across multiple locations over the course of the season. If there are not full time hours within Food and Beverage there is opportunity to work across other departments as well- ie: Base Area Ops, Retail Rental, Product Sales and Services. We do our best to create set schedules so employees can get into a routine and at the beginning of the season we ask what your schedule preferences are. There will be times of the year that the schedule might change due to increased business volumes, but we do our best to keep it consistent.

Each shift begins with a pre shift where everyone who is working gets together to meet with one of the Managers on Duty for the day. They will go over a safety spotlight for the day, anticipated business volumes, recognition, up coming events and anything else you need to know to set employees up for a successful day. This is also when job roles will be assigned for the day. After pre shift it’s a quick spot check of the building, maybe a vacuum and it’s go time! Guests arrive as early as 9am and food is served for the duration of the day. During the shift the tasks below will be preformed. The Manager on Duty will assign breaks throughout the day and there is 30 minutes for lunch, which is free! Back to work for the remainder of the day. Once the mountain closes it’s time to reset for the next day, perhaps another vacuum and download for the end of the day.

1. Bussing: clearing and wiping down tables, taking anything left on the table to the rack and rolls which will later be sorted. Fun fact as a company we have a bold sustainability goal: to achieve a zero net operating footprint by 2030. This means you will not find a trash can in our restaurants and everything is sorted to help achieve this goal.
2. Cashier: taking payments for purchases
3. Barista: making speciality coffees and processing payments
4. Greeter: greeting guests as they arrive into locations and assigning shifts. Currently we are also checking vaccine status as directed by Public Health Order
5. Dishwasher: help maintain the sorting area in the back of the kitchen and running dishes through the dishwasher as required
6. Washroom Checks: routinely going through washrooms to ensure supplies are stocked and the facility is clean
7. Back of House: preparing food for the day (making sandwiches, salads, fruit cups) serving food and operating the grill

Typically we do not allow time off during our peak season- ie: Christmas, Presidents Week, Easter, and Spring Break as it is our busiest time. We recognize that employees are in Whistler to experience all that the town and environment has to offer so we will try to accommodate days off, but please remember the season is only 6 months and not all time off can be accommodated.

We have 3 staff housing locations, two in the Village area and one just south of Creekside. Housing is on a first come, first served basis. Current rates start $13.33/ night to $21.78/ night. Please note these rates will go up 3% in the fall.

Amazing group of people from all over the world. Free shift meal while working, 50% off food while not working, one of the largest departments on the hill, options to work at a ski in, ski out location, variety of location sizes-anywhere from 8 staff to over a 100 staff depending on the restaurant size.

Nope! We don’t expect anyone to come in to the department with previous experience. Our environment is very unique and appreciate that people come to Whistler with a diverse employment background. Our company has extensive departmental specific training that occurs before the first day, as well as on the job training. All we ask is you come with a keen attitude and a willingness to learn.

It really is the best. And if you think Summer is great wait till winter comes along. It’s a very common phrase in Whistler to hear ‘I came for a season and am still here 5 years later’. There is always something to do and the scenery is second to none. Whistler is a lot of fun but it is expensive so plan accordingly. The wage for our entry level positions in $15.20/hour and paychecks are every two weeks.

We are the people who operate the lift system at WB! Our number one role is the safe loading and unloading of guests on our gondolas, carpets, T-bars and chair lifts. We work very closely with many departments, including Lift and Electrical Maintenance and Patrol.

We have a combination of Quick Serve and Full Serve restaurants located from the Valley to the top of both mountains. In total there are 15 locations across the two mountains- Whistler Mountain and Blackcomb Mountain. Our largest restaurant The Roundhouse Lodge seats over 2,000 guests and our smaller huts seat closer to 50 guests. Our Quick Serve Restaurants are best described as cafeteria style dinning where guests order from different food stations and then pay at a central cashier followed by finding their own seats. In the Summer our guests are sightseers, hikers and mountain bikers.

With the exception of the Bars, our locations are open during the day as that is when the mountain is open. Start times can be as early as 7am and everyone is off the hill by 5pm at the absolute latest. Full Time employment consists of 5 days a week (min 35 hours/week) and Part Time employment consists of 3 days a week (15 hours/week). We are a department that works together so you may find yourself working across multiple locations over the course of the season. If there are not full time hours within Food and Beverage there is opportunity to work across other departments as well- ie: Base Area Ops, Retail Rental, Product Sales and Services. We do our best to create set schedules so employees can get into a routine and at the beginning of the season we ask what your schedule preferences are. There will be times of the year that the schedule might change due to increased business volumes, but we do our best to keep it consistent.

Our job is physically active – you’ll be outside experiencing all that the Canadian seasons have to offer and it can range from extremely cold to very hot so you’ll need to bring lots or different layers and sunscreen!! In any season you could be moving snow (although less likely in the summer it’s not impossible) and all gondolas require consistent sweeping, wiping and litter picking. We expect you to be standing at all times, outside the lift huts and ready to assist with guests and engage with them. Working in the Bike Park is also physically demanding, you’ll be unloading downhill bikes from our custom carriers for about 8 hours a day. We do not allow our operators to listen to music while on the job so you need to be self-motivated.

For Lift Ops, we do not close between winter and summer transition. The winter season officially ends April 18th, and we move immediately into spring skiing operations from April 19th. The Whistler Bike Park is currently planned to start operating for summer from mid-May (dates to be confirmed), and finishing up early October. Our summer season for Lift Ops is May-October, with peak times being July to August. Crankworx will also be back in Whistler this year, and is running from August 5-15 – this is a huge international bike festival and competition that brings thousands of guests to our resort.

We do not allow time off from June 26 – September 6. Time off outside of those dates is subject to approval from your supervisor and will be assessed against our business and staffing levels. Summer is short, super sweet and busy and we need our whole team! (You still get three days off a week though!).

We have 3 staff housing locations, two in the Village area and one just south of Creekside. Housing is on a first come, first served basis. We do our best to put everyone into a staff bed that requests it, but cannot guarantee. We will be able to tell you very quickly though what the situation is like, as we are provided a set allocation of beds for our department.

Yes! We provide 2 polo shirts from the North Face (will be switching to Helly Hansen for 22.23 season), as well as schpants!! These are pants that can zip off into shorts ☺ we provide 2 pairs of these, and you can also get a sun hat and rain jacket. For winter we provide outer layers (jacket and pants) a puffy mid-layer and a warm hat.

VRR stand for Vail Resorts Retail .We look after all of our guest’s retail and equipment rental needs.

In summer we operate 24 retail/rental locations In winter we operate 45 retail and rental locations

With the exception of the Bars, our locations are open during the day as that is when the mountain is open. Start times can be as early as 7am and everyone is off the hill by 5pm at the absolute latest. Full Time employment consists of 5 days a week (min 35 hours/week) and Part Time employment consists of 3 days a week (15 hours/week). We are a department that works together so you may find yourself working across multiple locations over the course of the season. If there are not full time hours within Food and Beverage there is opportunity to work across other departments as well- ie: Base Area Ops, Retail Rental, Product Sales and Services. We do our best to create set schedules so employees can get into a routine and at the beginning of the season we ask what your schedule preferences are. There will be times of the year that the schedule might change due to increased business volumes, but we do our best to keep it consistent.

The job will include working daily helping our guests with their retail and rental needs which can range from selling in our of our branded stores such as the Salomon and North face stores, selling retail and renting valley bikes in our hotel stores or retailing in one of our bike primary stores for summer.

For VRR, we do not close between winter and summer. We stay open and transition our stores to summer and bike product while we remain open. Our official summer season for VRR is May-October, with peak times being July to August. Crankworx will also be back in Whistler this year, and is running from August 5-15 – this is a huge international bike festival and competition that brings thousands of guests to our resort.

Typically we don’t allow time off during June-August due to the volume of our operations. Our scheduling platform does enable you to swap shifts with other staff members though, and put shifts up to have covered as well.

We have 3 staff housing locations, two in the Village area and one just south of Creekside. Housing is on a first come, first served basis. We do our best to put everyone into a staff bed that requests it, but cannot guarantee. We will be able to tell you very quickly though what the situation is like, as we are provided a set allocation of beds for our department.

Yes! Depending on your store location you will either receive our resort wide standard uniform or a specialty brand uniform in you are in a branded store. This will include 2 shirts, a pair of pants/shorts and a pair of staff shoes.

BAO is a department made up of 3 different aspects – Cleaning/Janitorial, Roads & Parking + Snow Removal.

In summer we operate 24 retail/rental locations In winter we operate 45 retail and rental locations

Daily tasks vary depending on which aspect of BAO you are primarily working (and choose). You could be managing traffic, parking lots, shovelling snow or cleaning guest/employee areas.
While we meet in one location for a pre-shift meeting each day, we work across all base locations of Whistler Blackcomb, stretching over 8kms!

The best schedule – 4x10hr shifts with 3 days off a week (and in a row)!  We also have set schedules in place so you can plan your time off activities with ease.

6am – 4:30pm (winter) / 7am – 5:30pm (summer)
3pm – 1:30am (winter only. Cleaning/janitorial only)
5pm – 3:30am (winter only. Cleaning/janitorial only)

Winter we have a lot more demand on our department from a roads & parking and a snow clearing perspective. Lots of ski area = lots of people = lots of vehicles = lots of snow clearing!
Summer activities show a reduced demand on roads and parking (and no snow clearing) but that doesn’t mean the work stops – we clean buildings, have parking lots to manage, ensure outside grounds look great and the sense of arrival is on point!

Shifts during the day, yes.
Shifts during the evening are focused primarily on cleaning – mostly inside.

Yes! Depending on season, we provide you with polo shirts, work pants, mid-layer/jacket, hat/toque (winter also includes outdoor waterproof jacket and pants). You are expected to provide your own footwear.

Starting wage of $15.20 per hour. 1 Free meal with every shift. Staff housing options.

Warehouse shifts are 4 x 10 days a week

Warehouse is open Monday – Saturday.

Job roles are located indoors, picking replen, receiving new product and cycle counting.

Warehouse is the place to work if you are self-motivated and enjoy working alone.

The warehouse is a 15 minute bus ride away from the village in function junction

You need to purchase a bus pass to get to the warehouse which is $50 / month ( you must pay for your own bus pass)

You receive a ski pass as a Vail Employee

You have to have been offered, and accepted, a full-time job with Whistler Blackcomb to live in HOUSE during the winter season. Once you have accepted your full-time job, you can move into housing a maximum 7 days before your start date.

You can check out all our different room types, In the Locations section down the page. All of our apartments are shared, with generally 2-4 people per room in bunk beds or singles.

• Housing in Whistler is by far the hardest thing to secure in town. Staff housing offers fantastic locations and social environments to live with other Whistler Blackcomb Staff members at a subsidised cost.
• Besides our 14-night minimum stay, we have no leases, and you are free to check out at any time.
• We have a 24-hour on-call maintenance team, as well as a cleaning team that make sure each unit is fully cleaned and ready before you move in at the start of the season.
• Our office is open seven days a week, to answer all your questions, and help with any issues that may arise. On every level of each building, you will find a House Advisor.
• These individuals are on-call overnight to deal with lockouts, noise complaints, or anything that arises after the office closes at 6:00 pm. You will be living with our Whistler Blackcomb employees, who are here to make the most of their season, and have an awesome winter!

You only need to give 2 weeks notice when you are ready to leave. Just head to the Staff Housing office to arrange this when you are ready.

Brio – $262 – $310 CAD Fortnightly

House Summer Rental Conditions

• All residents must pay a $215 damage deposit and first 30 days user fees to move in.
• The damage deposit must be paid on credit card – NO EXCEPTIONS –The damage deposit will be debited off the credit card at check-in and refunded back onto this card 7 – 14 days after check-out.
• The 30-day user fees can be paid by cash, debit or credit card. We do not accept personal cheques of any kind.
• The first two weeks user fees are non-refundable.
• All units are equipped with a lounge, bathroom and kitchen except for Bluevault building units with three single bedrooms. These units contain a bathroom, kitchenette and no lounge.
• Linen packages consisting of a pillow, pillowcase, two sheets, towel, mattress protector blanket are included in your user fees. They are given out at check-in and must be returned upon check-out.
• Smart cards are used to do laundry in our facilities provided on the first floor of each building. The cost is $5.00 to purchase a card and credit can then be bought from the reloading machine located outside the office. There is also a reloading machine in Brio and Westside.

Brio – $262 – $310 CAD Fortnightly

What’s included:

• All of our apartments and houses are fully furnished.
• Linen. A towel, pillow, pillow case, mattress cover, flat sheet, fitted sheet and blanket.
• Cable is included at the Glacier, Brio, and Westside locations.
• Each unit is equipped with a phone jack, and payphones are available for use in each building. Phone service is not included in units. A TELUS account can be set up at the expense of the resident.
• Hydro (utility power cost) is included at all our residences as well as in the Valley Houses.

Glacier, Brio, and Westside have laundry facilities.

• All buildings have a lounge with full cooking facilities for all to use.
• All buildings, except Valley Houses, have a common room with cooking facilities and TV for general resident use.
• FREE WiFi and Cable

What Will Cost You Extra

• Parking. If you have a vehicle, you must purchase a parking pass and have valid insurance. Parking passes during the winter will cost $25 per month or $100 for the season and are valid from October 1, 2013 – May 31, 2014. Summer parking rates are the same and run from June 1 – September 31, 2014. Please note that there is no free parking at HOUSE. If you have a guest come to visit, you must ensure they purchase a valid parking pass from a ticket dispenser, or they will get a ticket and get towed!
• Cable. The cost of cable is included in your fees, but we do not supply televisions. If you wish to watch TV in your unit, you must purchase your TV.
• Utensils. Almost all of our units have the basic utensils and cooking supplies left in them from previous years.

Glacier Park, located near Base II on Blackcomb Mountain, is perfectly situated for mountain access via the Blackcomb Gondola. We offer five buildings consisting of three different types of units. Each apartment holds up to six people.

Brio is located just on the outskirts of the Village, approximately a five-minute walk into town via the Valley Trail. We offer one and two bedroom units holding up to six people. There are no single rooms in Brio. All units are shared.