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Winter Season: November  – April

Summer Season: May  – October

Province: Alberta

Accommodation: Yes, on site

Min Age: 19

Jobs: Room Attendant, Barista, Food Porter, Front Desk Agent, Guest Services Attendant, Host/Hostess, Reservation Agent, Royal Service, Spa Reception Agent, Steward (Dishwasher),

Interview Locations: Online via Zoom or in persion in Australia

Ski Pass: A free season lift pass is not provided by The Fairmont Chateau Banff Springs. However, the Hotel provides a payment plan –  where they will purchase your ski pass from Lake Louise upfront and you can have this cost deducted from your wages (payroll deduction). As the hotel offers higher wages than working directly for the Ski Resort you will find this more than covers the cost of your pass being deducted.

Located in Canada’s first National Park, Fairmont Banff Springs is surrounded by pristine Canadian wilderness and offers unmatched adventure in every season of the year. The three iconic ski resorts (Norquay, Sunshine Village & Lake Louise Ski Resort) within an hour drive will keep you busy exploring all winter long. During the summer months, discover some of the best hiking in Canada with the thousands of kilometers of trails to discover throughout Banff National Park.

Consistently ranked Top 10 Hotels in Canada by Conde Nast Traveller, Reader’s Choice Awards, Fairmont Banff Springs is an amazing place to gain hospitality experience as you work and live in the Canadian Rocky Mountains.

We have exclusive employee benefits to help you make the most of your season. This includes, subsidized staff accommodation, a complimentary meal per working day in our staff cafeteria, discounts at hotel restaurants, our spa and golf course, discounted travel at Fairmont and Accor properties in Canada and around the globe and much more.


Double Occupancy Rooms

These open concept, dorm-style rooms feature a ¾ wall separating the bedroom area from the living room area. They may accommodate up to two people and include a private bathroom with a stand up shower plus a kitchenette with a fridge, stove, sink and cupboard space. The size of the unit is approximately 392 sq ft.

Cost: $15/day per person

Colleague Facilities:

  • Living Room/Common Area
  • Laundry Facilities (open 24hrs)
  • Fire Pit & Barbeque Area (Summer Only)


Subsidised Staff Housing
Subsidised on-site, furnished accommodations are available for as little as $15.00/day for double occupancy.

Ski Hill Transportation
Fairmont Banff Springs is surrounded by three iconic Canadian ski hills, Mt. Norquay, Sunshine Village and Lake Louise Ski Resort. Daily shuttles run from outside of staff accommodation to each of these hills throughout the winter.

Complimentary Daily Meal
One complimentary meal is provided on each working day in our staff cafeteria. Additional meals can be purchased for $4.00.

Destination Travel Program
Discounted stays and experiences at all Fairmont and Accor properties around the globe.

Health Club Access
Discounted fitness membership at Fairmont Banff Springs health club and outdoor pools.

Food & Beverage Discount
Employees enjoy a 30% discount in our hotel dining outlets.

Golf Course Access
Discounted Golf Membership pass to use the Stanley Thompson 18-hole course and the Tunnel 9-hole course during the summer months. Discounted rates are also available for single round pricing.

Colleague Events
To celebrate the hard work of our employees, the hotel will organize a series of colleague events throughout the year including festive galas, holiday events and golf tournaments.

Lifestyles Program
Fairmont Banff Springs has a position dedicated to organizing lifestyle events for colleagues to attend. This could include, movie nights, shuttles into Calgary, skydiving, white water rafting and many exciting adventures.

Ski Pass

A free season lift pass is NOT provided by The Fairmont Banff Springs. However, the Hotel provides a payment plan –  where they will purchase your ski pass from Sunshine Village or Lake Louise upfront and you can have this cost deducted from your wages (payroll deduction). As the hotel offers higher wages than working directly for the Ski Resort you will find this more than covers the cost of your pass being deducted.

Helpful Stats on The Fairmont Banff Springs

Size of Hotel: This property boasts 750 rooms.

Staff Housing: The Fairmont Banff Springs comes with on site staff housing. Rooms are usually 2 per room with single beds and awesome facilities for staff. Housing is allocated by The Fairmont. Once you have a job contract is when you can send through any requests of who you want to live with.

Nightlife:  Banff is only a 20 mins walk away which boasts various clubs, bars and plenty of evening activities. This is where all the action is!!

Aussie saturation: Saturation of Aussies is high, Banff is a very popular area.

Temperature: The temperature during the summer is lovely but can get nippy as soon as the sun dips below the mountains. In the winter this location can get down to -20 on a regular basis

Job roles available: Predominantly housekeeping and back of house roles. There are limited front facing roles in the front of house for experienced hotel front desk applicants and a range of front and back of house food and beverage roles. The range and number of roles changes from season to season based on the number of returning staff.

Career progression: This employer is world renown so it will look great on your resume. For those looking to climb the management ladder, you will need to stick around for back to back seasons. Keep in mind Fairmont Banff Springs is part of the Accor Group who operate various hotels around the world. Should your performance be outstanding you could transfer to an employer in your home country. Those wanting to start a career in hotels…our recommendation is start in Housekeeping. Why? Simply because when you get to be a front desk or hotel manager you will have complete appreciation and understanding of how the back of house operates.

You also have the opportunity to transfer to other Fairmont locations like Whistler, Jasper or Lake Louise.

Ski Pass: No – This property does offer a range of staff benefits (please see our website). However staff are offered to salary sacrifice for an upfront ski pass to one of the Big 3 mountains and pay it off.

Location: Banff Springs is just out of Banff township is an easy 4mind drive or 20min walk in to town. Banff is around 1.5hrs from Calgary airport

Ongoing employment: The TWHC will assist with your first seasons contract. The ball is in your court – we help you get the job, you need to work hard to keep it. Ongoing extension of contracts are based on seasonal performance and at the determination of management, as is housing. Fairmont Banff Springs operates year round.

Why go here? Its hard to think of a reason not to! Banff is beautiful. The property is a massive castle…whats not to like! Much like Whistler, this place is super busy and a magnet for those wanting killer photos and to tick off their life BINGO card! The very central location and staff benefits is a big draw card for staff. Being a 5 star hotel chain the wages are competitive and you have the opportunity for tips.

If your looking for a new career – here you go! You can also internally transfer within the Fairmont network of hotels based on your performance every season!!! Once your visa expires, transfer back to your home country within the ACCOR Group network!

Why to avoid this place? Due to its location and known stature on the tourist circuit, this place is busy…especially in the summer with grey nomads on organised tours! There really isn’t much in the way of negatives…its pretty killer.

When the winer rolls around this may not be the place to be!

The Working Holiday Club