REVENUE REPRESENTATIVE
Revenue Representative
Start Dates: Early to mid-November, depending on the resort
Salary: Approx $16/hour, depending on the resort & level of previous experience – this role is commonly the highest paid entry-level role in any resort given the prerequisite experience required
Description
This role is aligned with the finance department and is responsible for revenue reporting for various revenue generating departments.
Essential Functions
- Generate feedback regarding cash-out information
- Answer and assist all incoming finance inquiries from front line staff
- Ensure high level of customer service is maintained at all times
- Customer account and reconciliation
- Account management in in the POS and accounting system (RTP) – these programs will vary depending on the resort
- Invoice collection calls
- Pulling, mailing & filing paperwork for internal and external purposes
- Applying payments to customer accounts
Experience/Requirements
- Reliable and dependable & shows initiative
- Ability to work independently and with minimal supervision, but also as part of a team
- Positive upbeat personality
- Ability to work under pressure, multi-task & problem solve
- Exceptional customer service & interpersonal skills
- Knowledge of MS applications
- Computer skills in MS office products and the ability to learn new systems