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MORAINE LAKE LODGE

  /  MORAINE LAKE LODGE

OVERVIEW

  • Season: Late May until – Early October
  • Province: Alberta
  • Accommodation: Yes… staff housing provided. Daily rate includes room, board and laundry
  • Min Age: 18 (Alberta Liquor Service Wage) or if not a serving role, just the ability to commit to the full season
  • Jobs: Canoe Attendant, Front Desk, Housekeeping, Retail, Food & Beverage
  • Interview Locations: Vancouver, Skype

There is no place quite like Moraine Lake, a glacially-fed lake in Banff National Park, 15 minutes from the town of Lake Louise. Moraine Lake is visited by approximately 450,000 people every summer. Moraine Lake Lodge is located alongside the glacially fed lake in Banff National Park. We are in the Valley of the Ten Peaks; a 20 minute drive away from the Village Lake Louise, approximately 1 hour from Banff and 3 hours from Calgary International Airport. Moraine Lake is an outdoor enthusiasts paradise, surrounded by endless outdoor activities. Mountain Life might be a great way to describe the area with a handful of Lodges, hotels and resort cities in the surrounding areas.

We offer a work experience like no other. Spend the summer with us delivering world class guest service, exploring Canada’s oldest National Park (est. 1885), earning money for your studies and/or travels and making lifelong friendships with team members gathered from all over the world!

Team member activities include white water rafting, summer scavenger hunt, Christmas in July celebration, unlimited hiking (Consolation Lakes, Larch Valley, Eiffel Lake, Plain of Six Glaciers, Lake Agnes Tea House…too many to list!!!) and participation in the “Experience Banff National Park Passport” a chance to gain access to some of amazing attractions and activities.

JOB VACANCIES

 

Canoe Attendant

  • Wage: $15.50 CDN per hour
  • Shifts Required: Morning – Early Evening
  • Duration: Late May – Early October
  • Duties: Perform rental transactions at our canoe dock as well as ensuring the safety of all guests renting a Moraine Lake Lodge canoe.  The canoe attendant also conducts canoe lessons in a fun, professional and consistent manner.

 

Front Desk

  • Wage: $15.50 CDN per hour
  • Shifts Required: Morning – Evening
  • Duration: Late May – Early October
  • Duties: Responsible for amazing guest service and reservations of our guests, the Front Desk Agents are the first voice and first team member our guests interact with. There must be a strong focus on guest services to ensure an amazing stay. This position is a multi-task oriented with main duties including; answering phones, taking reservations, selling rooms, guest service (concierge), assisting the dining room, retail sales, end of day accounting and following check-in /check-out procedures.

 

Housekeeping

  • Wage: $15.50 CDN per hour
  • Shifts Required: Morning – Early Evening
  • Duration: Late May – Early October
  • Duties: Maintaining the general cleanliness of the cabins, lodge and grounds. Main duties include cleaning rooms and public areas, stocking firewood, maintaining clean and organised storage rooms as well as maintaining stocks of linens and other supplies.

 

Retail Sales Associate

  • Wage: $15.50 CDN per hour
  • Shifts Required: Morning – Early Evening
  • Duration: Late May – Early October
  • Duties: Greeting and assisting guests with questions and retail purchases, maintaining merchandise standards and store cleanliness. Emphasis is placed on effective selling techniques and most importantly, exceptional guest service.

 

Café Attendant

  • Wage: $15.50 CDN per hour
  • Shifts Required: Morning – Evening
  • Duration: Late May – Early October
  • Duties: Greeting guests, taking food & beverage orders (suggestive and up-selling), preparation of food and beverage items, Point-of-sale transactions, cash handling, restocking and cleaning.
  • Special Requirements: Food Safe Certificate or equivalent

 

Restaurant: Servers, Hosts

  • Wage: $15.50 CDN per hour + gratuities
  • Shifts Required: Morning – Evening
  • Duration: Late May – Early October
  • Duties: Provide amazing dining room service to our guest. The main duties include; morning continental breakfast service, a la carte dinner and wine service, and bussing of tables, cleanliness and organisation of dining room, proper food handling procedures, up selling, following opening and closing procedures and providing a seamless guest experience
  • Special Requirements: Liquor Service Certificate (Available Online)

 

Culinary: Cooks, Dishwashers

  • Wage: $15.00 – $22.00 CDN per hour + gratuities
  • Shifts Required: Morning to Evening
  • Duration: Late May – Early October
  • Duties: Preparing, cooking and presenting meals, communicating needs and concerns to Executive Chef and maintaining a positive team oriented work environment.
  • Special Requirements: Depending on position level, culinary certification an asset

STAFF ACCOMMODATION

Moraine Lake Lodge has on-site team member accommodation, including room, board and laundry for $13.00 a day and is deducted from each (semi-monthly) paycheck. A $100.00 damage deposit ($50.00 from your second and fourth pay cheques) will be deducted from each team member. Any damages to your accommodations will be taken out of this deposit. Remaining deposits will be credited back at the end of the season.

Our on-site staff accommodation (five buildings) includes laundry facilities and common areas. Rooms are set up in a dormitory style and are considered semi-private with 3-4 persons per room (non-coed). The beds are unique in that they are designed as solid bunk beds with one side only opening up to one side of the room and the other side only opening up to that person’s side. Each room unit has a washroom with a shower. Each dorm area has a window, desk, armoire, and we provide all bedding. Laundry facilities are free of charge and we provide detergent. For candidates who are hired as a couple, or accept positions as a Manager or Supervisor, there is also the possibility of receiving accommodation in more private rooms.

When deciding to accept a position with Moraine Lake Lodge it is important to understand that you will not have complete privacy in your living quarters. For some people this may be a problem. The idea is for you to either be working, sleeping or out enjoying the area – not locked up in your room! For those of you who have experience in shared accommodation this should be familiar and will not be a problem. However, for those who have not experienced this type of arrangement you will definitely want to consider all aspects before accepting a position as it can be a challenging living situation.

Items provided in Staff Accommodation:

  • All bedding (mattress, sheets, duvet and pillow)
  • Armoire with clothes hangers (you must provide own lock)
  • Desk & LampShared bathroomCleaning Supplies
  • Laundry Facilities: Laundry detergent, Iron and Ironing Boards
  • Common Spaces: TV’s, couches, games and entertainment.

STAFF BENEFITS

Working at Moraine Lake Lodge is a great opportunity to explore the great outdoors! There are many hiking trails (ranging in skill level) in the area. The area is well known for hiking and a very popular destination. There are also a variety of activities/events planned and subsidised by Moraine Lake. Our goal is to plan various events that allow participation from all team members while also giving them an opportunity to further explore the Canadian Rockies

Endless outdoor activities:

  • Pack up and head hiking / camping for the weekend
  • White water rafting
  • Rock Climbing, hiking and scrambling. Summit some of the most amazing peaks Canada has to offer
  • Biking
  • Canoe from our own Moraine Lake Lodge canoe dock
  • Visit dozens natural attractions
  • Tennis courts and playing fields in Lake Louise, golf courses in Banff and Golden
  • Pool table and dart board and miscellaneous games found in the common areas.
  • When you arrive, so there is also the opportunity to go snowshoeing, and snowshoes can be rented in Lake Louise.

Staff Discounts:
There are staff discounts on Food & Beverage as well as discounts at our Retail Store.

Team members may also take canoes out during slow business times at no charge.

The Working Holiday Club